Using this template, you can take any problem and put it through the meat-grinder of ORCA Discovery. You'll gather your research, go noun-foraging, define your objects, connect them with a system model and a nested-object matrix, and then bring your objects into a CTA matrix. Finally, you'll finish defining your objects' structure by brainstorming attributes.
This session could take anywhere from an hour to a few days. But at then end, you'll have a ton more clarity on the scope and complexity of the problem you are trying to solve, and, most likely, a massive parking lot of questions. That's a good thing! It's better that these questions come up now than when you are deep in high-fidelity prototypes! Celebrate the gathering of questions! And if you brought your stakeholders and decision-makers into this process, hopefully they will be invested in these questions, too. This, my friend, is one of the BEST ways to get buy-in for more user research.
Remember! The ORCA process is four rounds — Discovery just scratches the surface. If you are interested in diving deeper, consider the OOUX Masterclass.