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Nicole Hess

Lead Content Strategist

and Certified OOUX Strategist


Content Strategy

An incredibly valuable process for any Content Strategist

OOUX provides a clear, process-driven approach to center the design of a system in a way that aligns to user mental models. The approach is importantly, content centric and complexity unveiling before a single screen is made. This has been an incredibly valuable process to learn and I'd highly recommend any Content Strategist to take the course to help in advocating for content-first design!

Featured Resources


Cohort 5
Nicole Hess

Interested in getting certified?

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