Everything about this course has changed my approach to designing. One thing I loved about this course was that it helped me increase my critical thinking skills. I'm able to methodically and thoroughly work through a project and ask better questions to myself and my stakeholders to ensure I'm not designing on top of assumptions or leaving gaps in the experience that I didn't know to design for. And even better, I can articulate design decisions with confidence without second guessing..too much, it still happens but less frequently haha. I now look forward to tackling complex problems knowing I have OOUX in my designer's tool box.