The OOUX philosophy and the ORCA process should be UX fundamentals. It's not just A way to do things, it's THE way. The steps contained within the ORCA process mirror how the Designer should be at all times: empathetic, collaborative, open-minded, and relentless. I love how it handles complexity by acknowledging it, embracing it, and turning it in to something that a User understands. The dust bunnies of complexity have nowhere to hide.