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Havana Nguyen

and Certified OOUX Strategist

#OpenForWork

Featured Resources

OOUX Happy Hour: Running a UX Research Workshop with the Customer Service Team
OOUX Happy Hour: Running a UX Research Workshop with the Customer Service Team

In this talk, Havana will walk us through why tapping the knowledge of your Customer Service team is so important and how to do it properly. You'll learn how to foster relationships with the folks who have more direct contact with the user than anyone — and get a heads-up to avoid some common pitfalls.

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Havana Nguyen

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