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Jennifer Keller

Senior Product Designer at Lowe’s Home Improvement

and Certified OOUX Strategist


Information Architecture, Service Design, Product Design for Internal-Facing Applications

This is the most valuable tool in my UX toolkit!

I began using OOUX while taking the course for a complex new suite of products coming together at my company. When people around me were circling in confusion, this course gave me a great understanding of how to step through complexity and ask the right questions at the right time. This is the most valuable tool in my UX toolkit!

Featured Resources


Cohort 6
Jennifer Keller

Interested in getting certified?

OOUX Certification

A rigorous, face-paced course for UX designers, developers, and digital product people who are tackling complexity, wrangling stakeholders, and trying to make systems-level change.