The OOUX Masterclass delivers completely. If you're looking for a robust and flexible methodology to untangle complex problems and create intuitive and impactful design, this is the thing you likely need. Sophia's ORCA methodology is a fulcrum for designers and strategists ambitious for understanding. Through excellent instructional design and several student supports, she explains, models, questions, explores, and encourages. I feel solidly confident as a content designer that I can dig into any complex problem and strategize a way forward.